Pelican Business Services, based in Nailsea, provide customer services on behalf of Wessex and Bristol Water. From meter reading and billing, to collection and managing the end to end customer experience. We are proud to help our clients deliver excellent service.
We pride ourselves on making Pelican a great place to work and recently were ranked 19th in the Sunday Times Best 100 Companies to Work for in the UK!.
Most of all, we don’t tell you what is important to you - we encourage our people to tell us. Our annual People Promises are based directly on feedback from our team members and our committees and working groups (including our Health and Wellbeing committee, our Mental Health First Aiders and our Working Parents group to name just a few) are populated by our own people, constantly looking for ways to improve the experience for our people.
#TeamPelican welcomes a diverse range of people, talent and ideas.
We are delighted to be recognized as a Disability Confident Committed employer who are inclusive in our recruitment, with a workplace that provides opportunities for all. Please let us know if you require any additional support or adjustments to assist you in starting your Pelican journey. Anyone with a disability who applies for a role with us and meets the minimum criteria for the job will be automatically invited in for an interview.
We pride ourselves on our ‘family friendly’ culture and support all our team members with a number of policies and initiatives, and a range of flexible working options.
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