About Us

Headquartered in South West London, we’re the UK’s leading appliance care specialist with a presence in 10 countries and a proud 100-year heritage with a strong financial track record. Some of the world’s biggest brand names work with us to provide them with product protection for a broad range of domestic appliances and consumer electronic products, ranging from televisions, washing machines and boilers to laptops, smartphones and tablets. To provide the world-class service our customers both need and expect, we’ve embarked on one of the biggest transformation programmes in our sector, focusing on 3 strategic priorities: Step change to our customer service Personalise customer offers Grow core strength By 2022, Domestic & General will be a business that epitomises best-in-class customer service, embodies a culture of high performance, and expertly delivers outstanding results for our clients, colleagues and customers alike. Our strategy will enable us to not only transform our business model, but also to adapt to the needs of our customers and evolving technology with ease. We are Domestic & General. We’re a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK. We’re looking for skilled sales professionals dedicated to putting customers at the heart of what we do. We have a five-year plan to transform the way we work, serve our customers and take care of our colleagues – and you can help make it happen. Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks. Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited, with the recruitment process for our contact Centre agents. Information collected from you in relation to your application, will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.