About Us
You may know our name well but perhaps less about the variety and scale of what we do. HSBC is one of the world’s leading international banks and we’ve been helping people to thrive for more than 150 years. Today we serve over 39 million customers around the world, from individuals to start-ups and multinational organisations. There’s an incredible range of possibilities on offer here. You could build a career in Commercial Banking, Wealth and Personal Banking, or Global Banking and Markets – our investment bank. There are also essential operational and support roles like internal audit, legal, marketing, human resources and technology. Whether you’re looking to make your first step in a branch or call centre, or you’re an experienced professional or technology specialist taking your next career step, we want to hear from you. Why join us? We work hard to create an environment where you can be at your best. That’s why we encourage our people to be themselves at work and to look after each other. It’s also why we support flexible working, with just under half of our people working flexibly, helping them to balance their lives. We believe that if everyone feels that they are heard, valued and that their contribution really matters, then making strong connections with colleagues and customers will easily follow. We know you care that your work has a meaningful impact. At HSBC, you’ll be helping our customers to thrive, but you can also play a bigger part in building the bank of the future. By working together, we can improve lives, industries and the wider world. Above all, there are constant opportunities to learn, and you’ll receive support from leaders and managers who’ll encourage and expect you to make the most of the many different possibilities for your personal growth. Who are we looking for? We’re looking for people from every walk of life who are passionate about serving our customers and building lasting relationships with them. We’re also keen to meet people who want to be part of a really diverse, open and supportive community. It takes an open mind, ambition, resilience, the courage to challenge conventions and to work with integrity, but you’ll be rewarded with the opportunities for learning and growth that you need. Our technology teams in the UK work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank. Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts , as well as project and programme managers. We work in small, agile DevOps teams with colleagues around the world from our offices at the in Southwark, our global headquarters in Canary Wharf, and multiple other locations around the UK including Sheffield, Leeds, Barnsley and Birmingham. Business area overview Recognising the importance of cross-asset programmes to the MSS business, a unit has been created within MSS IT which houses a small group of high calibre project and programme managers to manage large scale cross-asset class change programmes on a global basis. This unit is run by Stephanie Cocagne [Head of Regulatory & Strategic Programmes] will be the single point of accountability for the delivery of specific cross-asset initiatives as well as responsible for the portfolio management function of MSS IT. This new structure enables us to more effectively respond to new regulatory and strategic demands and align to our business stakeholders. The portfolio of change initiatives managed by members of this unit includes elements of IBOR, Basel III, SSP, and the Conduct programme. The team will operate a federated model; delivery, development and associated budget often continues to sit within the respective asset classes and support functions but is managed centrally from this unit. The role of “ Programme Accountant ” is one within this unit and whilst the assignment of the individual to the MSS Basel II Programme is envisaged to be the current focus, this could flex over time as the shape of the CTB portfolio changes. As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
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Southwest England - Plymouth
We are looking for people to join our team who are passionate about delivering an exceptional customer experience, who are ambitious and have a helpful personality. Face to face customer service experience is helpful, but not essential, what we are r ... See more