About Us
Help drive the nation’s financial recovery as part of the UK’s largest debt advice charity At StepChange Debt Charity we have 25 years’ experience providing free, impartial debt advice. Our team of debt experts help 650,000 people a year to deal with their debt problems and this number is growing fast. We employ over 1500 people across the UK, and every one one of us is doing much more than simply helping our clients look after their finances. We’re helping the nation too, and we’ll play a huge role in the UK’s financial recovery after the Covid-19 pandemic. By joining us you’ll be able to do your bit, too. Our vision We want to create a society free from problem debt. Our latest research shows that around 3.3 million people in the UK are in severe problem debt, and the demand for debt advice is rising. The most common causes of debt are unavoidable life events, such as bereavement, separation, illness or redundancy, and now millions more are feeling the impact of the Covid-19 pandemic. Debt advice Whether online or by telephone, we work with every client to complete an income and expenditure statement. Using this information, we’ll then identify the most appropriate debt solution for each individual. Each client then receives a personalised action plan, offering them access to a broad range of debt solutions to help them manage their situation and address their debt problem. If we’re unable to offer them a debt solution we’ll advise them until their situation improves. Equity release For clients who are at, or near retirement, StepChange Financial Solutions provides free equity release advice. We’re the UK’s only charity-operated equity release and mortgage service and can help clients with interest only lifetime mortgages, lifetime mortgages and home reversion plans. A UK-wide charity Our advice services are available by phone through our UK wide network of offices in Leeds, Newcastle, Glasgow, Birmingham, Halifax, Cardiff and Chester. We also have a specialist advice team in Cardiff who work with our most vulnerable clients, a team in Leeds to service clients living in Ireland, as well as teams in Glasgow and Newcastle for our Scottish clients. Campaigning for change Our external affairs team in London and Glasgow influence change using our clients’ experiences to make the evidence-based case for changing regulation, law and practice, to prevent and reduce the harm that problem debt causes. Join us As a charity we’re growing and expanding our services so that we can help even more people to overcome their personal debt problems in these incredibly challenging times. To do that, we need employees for frontline and specialist roles who are passionate and dedicated. If that sounds like you, and you want to help transform the lives of people struggling with debt, and support the nation’s financial recovery as we make it through the Covid-19 pandemic, we’d love to hear from you. Problem debt isn’t just an issue for individuals. It damages families and communities, and leads to wider social costs in excess of £8 billion each year. By assisting people in debt, getting them back on their feet, and by campaigning for policies that aim to prevent problem debt, we’ll help to overcome the difficulties that debt creates for our society in the 21st century
Job Listing
Showing 1 - 12 out of 12
£ £ 17000 Per year Depending On Experience
West Yorkshire - Leeds
Shift Pattern Monday to Friday 9am to 5pm Contract Type Fixed Term Duration 12 months Hours of Work per Week 35 We are looking to recruit a Finance Admin Assistant based at our Leeds office. With this role you would be ... See more
£ £ 17000 Per year depending on experience
West Yorkshire - Leeds
What you will be doing Right now, we’re working to deliver an ambitious strategy which will see us helping more people, responding to changing client needs, and working closely with our partners to reduce the harm of problem debt. This is ... See more
West Yorkshire - Leeds
As a Verification Administrator, you’ll act as first point of contact for referrals, ensuring appointments are booked as appropriate. You will support the advice process to ensure a high level of service to our clients, throughout the setup of ... See more
West Yorkshire - Calderdale, Halifax
As a Debt Advisor in our Client Support team you’ll be taking inbound calls in a busy contact Centre environment. You’ll be helping clients to manage their existing debt solution with annual reviews and change in circumstance reviews, giv ... See more
West Yorkshire - Leeds
We’re recruiting for an exciting brand-new role, the only type of its kind in the country, on an 18-month fixed term contract, helping our clients who have been impacted by the Covid-19 pandemic. As a Customer Service Associate working in ou ... See more
West Yorkshire - Leeds
You’ll be helping clients to manage their existing debt solution with annual reviews and change in circumstance reviews, giving general debt advice and providing support and advice when payments can’t be made, you will also be dealing wit ... See more
West Yorkshire - Calderdale, Halifax
Salary Grade A - £17,500 with increases to £18,300 after six months and £20,300 after 12 months, subject to satisfactory development and performance. Our client base is continually growing and your role will provide the link ... See more
West Yorkshire - Calderdale, Halifax
In addition to a highly competitive salary, we offer a lot more: 28 days holiday (including bank holidays) and an option to buy annual leave. Life assurance. A discount scheme which includes savings with retail stores and online purchases. ... See more
West Yorkshire - Calderdale, Halifax
Our teams are vital to the success of the business, through their knowledge, expertise and dedication we have created a supportive, nurturing culture which rewards hard work and dedication and ensures that we consistently provide the best quality ser ... See more
West Yorkshire - Calderdale, Halifax
An opportunity has arisen for an ambitious, proactive and customer focused individual to join the Council’s high performing Finance team. The post will be part of the Budget Management team. The main role of this post will be: To prepa ... See more
West Yorkshire - Calderdale, Halifax
Working as part of a small finance team to produce management accounts, financial accounts, budgets, forecasts and cash flow analysis Commercially manage costs and support business decisions to drive performance and efficiency Finance business ... See more
West Yorkshire - Calderdale, Halifax
Administration for the marketing department. Assist with campaigns Work with internal CRM system, keep all leads updated and create reports. Assist with preparation of quotations, proposals and tender documents. Send quotations ... See more